Refund policy

Refund Policy

At zenxdeal, customer satisfaction is important to us.

Returns

Products may be eligible for return only if they are damaged, defective, or incorrect upon delivery.

Customers must contact us within 48 hours of receiving the product.

Refunds

After verifying the issue, eligible refunds will be processed to the original payment method within 5–7 business days.

Non-Returnable Items

• Used Products

• Opened Products

• Personal Care Items

• Products damaged due to customer misuse

Order Cancellation

Orders can only be cancelled before dispatch.

Once the order has been shipped, cancellation is not possible.

Contact

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